Privacy Policy

1. Information We Collect

When you engage our services or interact with our website, we may collect the following types of information:

• Personal identification information such as your name, email address, phone number, and mailing address
• Project-related details including property addresses, building plans, permit applications, and construction specifications
• Professional information such as your company name, title, license numbers, and professional affiliations
• Website usage data including IP address, browser type, pages visited, time spent on pages, and referring URLs
• Communication records including emails, phone call logs, and meeting notes related to your projects
• Payment information processed securely through our third-party payment providers

2. How We Use Your Information

We use the information we collect for the following purposes:

• To deliver our consulting services, including building code analysis, permit expediting, zoning consultations, and violation resolution
• To communicate with you regarding project updates, scheduling, and service-related inquiries
• To prepare and submit applications, filings, and documentation to municipal agencies on your behalf
• To improve our services, website functionality, and overall client experience
• To comply with legal obligations, including record-keeping requirements under New York State and City regulations
• To send periodic communications about service updates, industry developments, and regulatory changes that may affect your projects

3. Information Sharing

Outsource Consultants, Inc. does not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With municipal agencies (including the NYC Department of Buildings, Department of City Planning, and Board of Standards and Appeals) as necessary to perform our consulting services
• With trusted service partners who assist us in operating our business, provided they agree to keep your information confidential
• With your explicit consent, such as when coordinating with your architects, engineers, or contractors
• When required by law, regulation, subpoena, or court order
• To protect the rights, property, or safety of Outsource Consultants, Inc., our clients, or others

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security audits. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies required for website functionality, such as session management and security features
• Analytics cookies that help us understand how visitors interact with our website, allowing us to improve content and navigation
• Functional cookies that remember your preferences and settings for a more personalized experience

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

6. Your Rights

You have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information, subject to legal and contractual retention requirements
• The right to opt out of marketing communications at any time
• The right to request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 business days.

7. Third-Party Services

Our website may contain links to third-party websites and services. We use certain third-party services to support our operations, including website analytics, email communication platforms, and secure payment processing. These third-party providers have their own privacy policies governing the use of your information. We are not responsible for the privacy practices of external websites or services.

8. Children's Privacy

Our services are directed at businesses and professionals in the construction and real estate industries. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will take prompt steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: