Terms & Conditions

1. Acceptance of Terms

By accessing our website, requesting a consultation, or engaging Outsource Consultants, Inc. for any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you should not use our website or services. These terms constitute a legally binding agreement between you and Outsource Consultants, Inc.

2. Services Description

Outsource Consultants, Inc. provides professional consulting services related to municipal building codes, zoning regulations, and construction compliance in New York City. Our services include, but are not limited to:

• Building code analysis and compliance consulting
• Permit expediting and application preparation for the NYC Department of Buildings
• Zoning analysis, variance applications, and land use consulting
• Construction document review and code compliance verification
• Violation resolution and DOB hearing representation
• Certificate of Occupancy consulting and expediting
• Special inspection coordination and sign-off services
• Environmental compliance consulting, including asbestos and lead abatement oversight
• Board of Standards and Appeals (BSA) application preparation and representation
• Pre-construction feasibility studies and regulatory assessments

The specific scope of services for each engagement will be detailed in a separate service agreement or proposal provided to the client.

3. Client Responsibilities

To enable Outsource Consultants, Inc. to perform its services effectively, the client agrees to the following responsibilities:

• Provide accurate, complete, and timely project information, including architectural plans, engineering reports, property documentation, and any relevant correspondence with municipal agencies
• Respond promptly to requests for additional information, approvals, and decisions that may affect project timelines
• Ensure that all information provided is truthful and does not contain misrepresentations that could affect permit applications or regulatory filings
• Maintain valid and current professional licenses, insurance, and registrations as required for the project
• Notify Outsource Consultants, Inc. immediately of any changes to project scope, ownership, or other material circumstances
• Grant necessary access to project sites for inspections and assessments as required

4. Fees & Payment

Our fees are project-based and will be outlined in your service agreement or proposal. The following payment terms apply:

• A deposit may be required before work commences, as specified in the service agreement
• Invoices are due upon receipt unless otherwise agreed in writing
• Payments not received within thirty (30) days of the invoice date will incur a late fee of 1.5% per month on the outstanding balance
• Filing fees, application fees, and other third-party costs incurred on behalf of the client are billed separately and are due upon receipt
• Outsource Consultants, Inc. reserves the right to suspend services if payment obligations are not met
• All fees are quoted in U.S. dollars and are exclusive of applicable taxes

Changes in project scope may result in additional fees, which will be communicated and agreed upon in writing before additional work is performed.

5. Intellectual Property

All reports, analyses, code compliance reviews, permit application materials, and other work product prepared by Outsource Consultants, Inc. in the course of providing services remain the intellectual property of Outsource Consultants, Inc. until full payment has been received. Upon receipt of complete payment, the client receives a non-exclusive license to use the work product for the specific project for which it was prepared. Outsource Consultants, Inc. retains the right to use anonymized project data and methodologies for internal training, quality improvement, and business development purposes.

6. Limitation of Liability

Outsource Consultants, Inc. provides consulting services based on our professional knowledge and interpretation of applicable codes, regulations, and standards. Our services are advisory in nature, and final decisions regarding compliance rest with the relevant municipal agencies. Accordingly:

• Outsource Consultants, Inc. shall not be liable for delays, denials, or conditions imposed by municipal agencies that are beyond our control
• Our total liability for any claim arising out of our services shall not exceed the total fees paid by the client for the specific engagement giving rise to the claim
• In no event shall Outsource Consultants, Inc. be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, or business interruption
• Outsource Consultants, Inc. does not guarantee specific outcomes, approvals, or timelines, as these are subject to the discretion of regulatory authorities

The client acknowledges that building codes and regulations are subject to interpretation and change, and that outcomes may vary based on the reviewing agency or examiner.

7. Confidentiality

Both Outsource Consultants, Inc. and the client agree to maintain the confidentiality of proprietary and sensitive information shared during the course of the engagement. This obligation includes project details, financial information, business strategies, and any other information designated as confidential. The confidentiality obligation survives the termination of the service relationship and shall remain in effect for a period of five (5) years following the conclusion of services, except where disclosure is required by law or regulatory authority.

8. Termination

Either party may terminate the service engagement under the following conditions:

• Either party may terminate with thirty (30) days written notice to the other party
• Outsource Consultants, Inc. may terminate immediately if the client fails to meet payment obligations after reasonable notice
• The client may terminate immediately if Outsource Consultants, Inc. materially breaches these terms and fails to cure the breach within fifteen (15) days of written notice
• Upon termination, the client shall pay for all services rendered and expenses incurred up to the effective date of termination
• All work product completed and paid for prior to termination will be delivered to the client

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought exclusively in the state or federal courts located in New York County, New York, and the parties hereby consent to the personal jurisdiction and venue of such courts.

10. Dispute Resolution

In the event of a dispute arising out of or relating to these terms or the services provided by Outsource Consultants, Inc., the parties agree to the following resolution process:

• The parties shall first attempt to resolve the dispute through good-faith negotiation within thirty (30) days of written notice of the dispute
• If negotiation is unsuccessful, the parties agree to submit the dispute to non-binding mediation administered by a mutually agreed-upon mediator in New York City
• If mediation does not resolve the dispute within sixty (60) days, either party may pursue litigation in accordance with the governing law provisions above
• Each party shall bear its own costs and attorneys' fees unless otherwise ordered by the court

11. Indemnification

The client agrees to indemnify, defend, and hold harmless Outsource Consultants, Inc., its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:

• The client's breach of these Terms and Conditions
• The client's provision of inaccurate, incomplete, or misleading information
• Any third-party claims resulting from the client's use of our work product in a manner not authorized or contemplated by the service agreement
• Violations of applicable laws or regulations by the client

12. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these terms where such failure or delay results from circumstances beyond the reasonable control of the affected party. Such circumstances include, but are not limited to, natural disasters, acts of government, pandemic or epidemic conditions, civil unrest, strikes, utility failures, cyberattacks, or other events that could not have been reasonably anticipated or prevented. The affected party shall promptly notify the other party and use reasonable efforts to mitigate the impact of the force majeure event.

13. Contact Information

For questions, concerns, or notices regarding these Terms and Conditions, please contact us: